What This FAQ Covers and How to Use It
This page collects the questions our team hears most often — sorted so you can find the answer without scrolling through content that does not apply to you. Account questions sit near the top because that is where most queries start: registration, OTP verification, forgotten passwords. Payment questions focus on the three local wallet rails we support — bKash, Nagad, and Rocket
— and walk through exactly what happens after you confirm a transfer. Withdrawal questions explain the verification step that must clear before a payout moves to your wallet. If your question is about device continuity — switching from your phone browser mid-session to desktop without losing progress — that is answered under the account section. We refresh these answers when our processes
change, so what you read here reflects how things actually work right now. If something still feels unclear after reading, our support team is a message away.
- bKash
- Nagad
- Rocket